Privacy Policy

Effective Date: 08 July 2024

1. Introduction

Welcome to Tidebase. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our app.

Personal Information: We may collect personal details such as your name, email address, phone number, billing address, and payment information when you create an account, make transactions, or contact customer support.
Transaction Data: We collect details of transactions you carry out through our app, including transaction amounts, dates, and recipients.
Usage Data: We gather information on how you interact with our app, including your IP address, device type, operating system, and browsing behavior.
Location Data: With your consent, we may collect and process information about your device's location.

To Provide Services: We use your information to process transactions, manage your account, and deliver customer support.
To Improve Our App: We analyze usage data to enhance our app's functionality, user experience, and security.
To Communicate with You: We may send you notifications about your account, transactions, and updates to our services or policies.
To Ensure Security: We use your information to detect and prevent fraud, unauthorized activities, and other security issues.

Service Providers: We may share your information with third-party service providers who assist us in operating our app, processing transactions, and providing customer support.
Legal Requirements: We may disclose your information if required by law, or if we believe such action is necessary to comply with legal obligations, protect our rights, or ensure the safety of our users.
Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the new owner.

5. Data Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission or storage system can be guaranteed to be 100% secure.

Account Information: You can update your account information at any time through the app settings.
Marketing Communications: You can opt-out of receiving promotional emails from us by following the unsubscribe instructions provided in those emails.
Location Data: You can disable location tracking through your device settings.

7. Children’s Privacy

Our app is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13.

If we become aware that we have collected such information, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date. Your continued use of the app after the changes take effect constitutes your acceptance of the revised policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at +2347062466015 support@tidebase.xyz